South East households wastefully replacing repairable appliances
Summarised from 2 outlets · Updated 24 Oct, 20:32 · Archive
Research shows 70 per cent of South East consumers ignore warning signs before replacing household appliances.
Research commissioned by home appliance trade association AMDEA shows that 70 per cent of consumers in the South East have ignored warning signs on large household appliances. Issues such as overheating, error messages, unusual smells and water leaks were often overlooked because 43 per cent said the appliance still appeared to function, whilst 35 per cent hoped the problem would resolve itself.
Around 21 per cent of South East residents admitted to replacing appliances like washing machines or dryers at the first sign of trouble rather than attempting a repair. More than a third believed their last replaced item might have been fixable. Nationally, people spent an average of £399 on replacements over the past three years, with only 11 per cent contacting a repair engineer first.
Consumer journalist Alice Beer said that repairs by a qualified engineer are often much simpler and more affordable than people expect. Stefan Hay, CEO for AMDEA, stated that concerns around cost and convenience are frequently driving replacement decisions, but repairs are more straightforward and affordable than consumers believe.
How it is being reported
- South East households warned over costly appliance replacement habitNew research commissioned by home appliance trade association AMDEA reveals that 70 per cent of consumers in the South East have ignored warning signs.Oxfordshire Guardian · 24 Oct, 20:00
- South East households warned over costly appliance replacement habitNew research commissioned by home appliance trade association AMDEA reveals that 70 per cent of consumers in the South East have ignored warning signs.Oxford Mail · 24 Oct, 20:00
In this story: AMDEA · Alice Beer · Stefan Hay · South East
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