York business leaders discuss building workplace trust

Summarised from 2 outlets · Updated 2 Nov, 13:10 · Archive

A York business networking event heard that 65 per cent of employees avoid speaking up about concerns.

Business leaders from York attended a networking event on 27 October organised by The Press, York St John University and York College. The event brought together businesses and education providers for networking and a programme of speakers covering workplace culture, employee health, the charity sector and opportunities for employers to work with education institutions.

Helen Burke, an Investors in People Practitioner, presented research on workplace trust. Drawing on Investors in People's The Trust Paradox research, she explained that whilst trust is widely regarded as important, the way employees actually behave can tell a different story. The research highlighted that 61 per cent of employees regularly 'cover their backs', whilst 65 per cent avoid raising concerns or speaking up.

Ms Burke outlined practical approaches for businesses seeking to build trust. These included measuring trust rather than assuming it exists, equipping managers to build it, involving employees earlier in decision-making and creating conditions where people feel able to speak openly. The event also challenged businesses to consider how easily prospective customers can find them online, with delegates encouraged to review their search visibility, Google Business Profile, reviews and mobile website experience.

How it is being reported

• York businesses urged to build trust as 65 per cent avoid speaking upBusiness leaders from across York came together on Tuesday, October 27 for the latest The Press business networking event, held in partnership with York St John University and York College.Gazette & Herald (Malton) · 2 Nov, 12:30
• York businesses urged to build trust as 65 per cent avoid speaking upBusiness leaders from across York came together on Tuesday, October 27 for the latest The Press business networking event, held in partnership with York St John University and York College.The Press (York) · 2 Nov, 12:30

In this story: York · The Press · York St John University · York College · Helen Burke · Investors in People

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