Ryanair passenger charged £90 for late check-in then refused boarding

Summarised from Manchester Evening News's report · Updated 21 Oct, 13:28 · Archive

A passenger was charged £90 by Ryanair for checking in three minutes late and then refused boarding on his return flight.

Edward Stokes travelled from Dublin to London Stansted with his son to attend a funeral. The Manchester Evening News reports that both were charged £46 each after checking in online three minutes late for their outbound flight on 15 October. Stokes said he accepted this charge and paid the money.

On the return journey, Stokes claims he was refused boarding because of confusion over the name on his booking, which listed both Edward and Teddy, a name he often goes by. He said he had travelled to England without problems using the same booking. Unable to board his scheduled flight, he paid £300 to book an alternative service departing at 10pm, when an earlier option would have cost around £450. Stokes told the outlet he was 'absolutely disgusted' by how he was treated and shocked by the refusal to board.

Read the report

• Carpet fitter 'disgusted' over £90 Ryanair charge after checking in 'three minutes late'The man claimed that he was refused boarding on his return flight because of confusion over the name on his bookingManchester Evening News · 21 Oct, 11:37

In this story: Edward Stokes · Ryanair · Dublin · London Stansted · County Kildare

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