FTC and 20 states sue Dollar General over price overcharges
Summarised from 3 outlets · Updated 26 Oct, 19:44 · Archive
The FTC and 20 US states have sued Dollar General, alleging the retailer systematically charged customers more than advertised prices.
The Federal Trade Commission and 20 states filed a lawsuit against Dollar General on Monday, accusing the discount retailer of systematically overcharging customers at checkout. The complaint alleges that thousands of Dollar General stores charged shoppers more than the prices displayed on shelves, price tags and advertisements, extracting millions of dollars in unlawful overcharges.
The FTC stated that Dollar General received tens of thousands of complaints from consumers about charging higher than advertised prices but did not implement adequate safeguards to prevent the practice. Christopher Mufarrige, director of the FTC's Bureau of Consumer Protection, said the retailer had betrayed consumer trust and caused financial harm to struggling shoppers relying on discount prices.
The lawsuit was filed in the US District Court for the Middle District of Tennessee, Dollar General's home state. The 20 states involved are Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah and Wisconsin. The suit seeks a permanent injunction and monetary relief. Dollar General did not immediately respond to requests for comment. Share prices dropped about 4% after the FTC announcement.
How it is being reported
- Dollar chain faces FTC lawsuit for ‘long-running deceptive’ practices — multiple states join inThe states and FTC claim that Dollar General had “extensive corporate knowledge of the problem.”New York Post · 26 Oct, 20:17
- Dollar General overcharged people at checkout for years, FTC saysThe discount retailer routinely charges customers more at checkout than the prices it displays on shelves, price tags and ads, according to federal and state authorities.CBS News · 26 Oct, 19:24
- FTC and 20 states sue Dollar General, alleging retailer overcharged shoppersThe Federal Trade Commission and 20 states have filed a lawsuit against Dollar General, claiming the retailer has charged customers more than advertised prices.CNBC · 26 Oct, 18:37
In this story: Federal Trade Commission · Dollar General · Christopher Mufarrige · Tennessee
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