Lloyds Banking app hit by widespread outage on Tuesday
Summarised from 2 outlets · Updated 20 Oct, 10:31 · Archive
Thousands of Lloyds Bank customers reported problems accessing the bank's app on Tuesday morning.
Thousands of Lloyds Bank customers reported issues with the banking app on Tuesday, October 20. Problems began to be reported shortly before 7am, with reports rising steadily throughout the morning on Downdetector, the outage reporting website that tracks disruptions to major services.
Customers faced difficulties logging in and accessing the app's functions. Some users reported the app freezing when attempting to send money or enter numbers. One person posted on social media: 'My @LloydsBank app won't let me send money – it won't let me type the numbers in and just freezes.' Other complaints related to online business banking access.
Users took to social media to express frustration with the outage, with some noting the difficulty of relying entirely on digital banking when services fail. Downdetector tracks disruptions to services including banks, social media and web platforms, with users able to submit reports when experiencing issues. Lloyds Bank has been contacted for comment on the outage.
How it is being reported
- Is the Lloyds banking app down? Hundreds reports issues accessing appOutage issues on the Lloyds Banking app began being reported on Tuesday, October 20, with reports rising on DowndetectorBournemouth Echo · 20 Oct, 09:46
- Is the Lloyds banking app down? Hundreds reports issues accessing appOutage issues on the Lloyds Banking app began being reported on Tuesday, October 20, with reports rising on DowndetectorDorset Echo · 20 Oct, 09:46
In this story: Lloyds Bank · Downdetector
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