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Royal Mail to cut up to 2,500 jobs by end of 2027

Summarised from 4 outlets · Updated 7 Oct, 11:37 · Archive

Royal Mail has announced plans to cut up to 2,500 jobs by the end of 2027 as part of a transformation programme.

Royal Mail has announced plans to cut up to 2,500 jobs by the end of 2027. The job cuts are part of an organisational review and will affect people in head office and support function roles.

The company said it is undergoing a 'significant transformation' as the business implements universal service reform and adapts to a rapidly-changing market. Letter volumes have declined by more than 70 per cent since their peak, whilst customer demand for faster and more convenient parcel delivery services has grown.

Alastair Cochrane, chief executive officer of Royal Mail, said: 'We have been working hard to reduce costs and simplify processes across all areas of the business as we transform to win in a very competitive market. These proposed changes remove duplication and allow us to invest further in the service we deliver for our customers.'

Cochrane added that the company is 'committed to treating everyone fairly and respectfully throughout this process, working closely with our trade unions'. He acknowledged that 'the proposed changes will not be easy, but they are an important part of building a stronger, simpler and future-ready Royal Mail for our customers and colleagues'.

The announcement comes after Royal Mail missed its delivery targets in August. The company has been rolling out a major overhaul that includes scrapping second-class post on Saturdays. During the first quarter of the year, Royal Mail delivered 85 per cent of first-class deliveries the next day and 91.4 per cent of second-class mail within three working days.

Royal Mail to cut up to 2,500 jobs by end of 2027
Image: Croydon Guardian

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In this story: Royal Mail · Alistair Cochrane

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