John Lewis replacing cafes with Platter concept across 32 stores
Summarised from 2 outlets · Updated 21 Oct, 22:02 · Archive
John Lewis is replacing its Place To Eat cafes with a new Platter concept in 32 stores by the end of 2027.
John Lewis is replacing its Place To Eat cafe brand with Platter, a new hospitality concept, across 32 stores from Exeter to Edinburgh by the end of 2027. Platter has already opened in Bluewater, Chichester, Reading and at its flagship location on Oxford Street in London.
The flagship Platter features an open kitchen, cocktail bar, open coffee roastery with beans sold to take home, a made-on-site deli, dessert parlour and a terrace. Shoppers at Westgate Oxford are waiting for their store to receive the upgrade, with The Place To Eat continuing to operate in the meantime.
The programme forms part of an £800m multi-year investment in John Lewis. Hospitality now accounts for more than 20 per cent of in-store transactions, with sales growing by nearly 10 per cent in the past year. John Lewis opened its first cafe in 1965 and currently operates 62 cafes and restaurants across the country. The restaurants are operated in partnership with Benugo. Customer favourites including scones and fish and chips will remain, as will My John Lewis member benefits such as free hot drinks and cake.
How it is being reported
- Shoppers waiting for department store chain's 'concept' restaurantShoppers at Westgate Oxford are waiting patiently for department store John Lewis to upgrade its instore cafeOxfordshire Guardian · 21 Oct, 21:00
- Shoppers waiting for department store chain's 'concept' restaurantShoppers at Westgate Oxford are waiting patiently for department store John Lewis to upgrade its instore cafeOxford Mail · 21 Oct, 21:00
In this story: John Lewis · Platter · Benugo · Oxford Street, London · Westgate Oxford · Bluewater · Chichester · Reading
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