FourNet acquires SVL in East Kilbride technology deal

Summarised from The Herald's report · Updated 15 Oct, 08:20 · Archive

Manchester technology firm FourNet has acquired Scottish company SVL Business Solutions, securing its East Kilbride office and 41 jobs.

FourNet, a Manchester firm specialising in customer experience and AI transformation, has acquired SVL Business Solutions, the long-established Scottish technology company. SVL, founded as Sinclair Voicenet in 1967, will keep its East Kilbride headquarters and 41-strong workforce intact, with FourNet actively recruiting additional roles in Scotland.

SVL provides technology and services to enhance customer and employee experience in contact centres, working with organisations across enterprise, financial services, utilities and public safety. The two companies have worked together for nearly a decade, supporting shared customers in mission-critical public safety services and sharing relationships with global technology partners including NICE.

David Kindness, SVL's chief executive, said the acquisition would give employees and customers 'more opportunities' whilst providing the company with 'the support of a larger business'. SVL customers will continue working with the same staff whilst gaining access to FourNet's wider capabilities in customer experience, AI and cybersecurity.

Read the report

• Technology takeover secures East Kilbride office and workforceFourNet confirms East Kilbride office and 41 jobs secure as it reveals acquisition of SVLThe Herald · 15 Oct, 04:33

In this story: FourNet · SVL Business Solutions · East Kilbride · Manchester · David Kindness · NICE

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